These are our answers. If you don’t find what you’re looking for, please use our contact form.

Is there a demo version?

Yes, there is. Please note that the demo is limited in functionality: No iCloud sync, no Daedalus Touch integration (would require iCloud). It is also time limited, based on usage. So after ten hours of real use it will switch into read-only mode (texts written in the demo can still be transferred to the full version).

Can I transfer demo documents to the full version?

Of course! In the demo, drag all the groups you wish to keep to your Desktop. Then drag the resulting folders from Finder to the full version’s sidebar. Just make sure they end up in the correct section (iCloud, On My Mac, Daedalus).

Is there a special discount for users of Ulysses 2?

Ulysses III is a completely new product and is sold exclusively via the Mac App Store, so we can’t offer a discount for existing users.

Can I still download Ulysses 2 from the Mac App Store?

Absolutely. Go to the “Purchases” tab on the App Store and hit the INSTALL button. Alternatively, go to our legacy page and download Ulysses the latest version from there..

Is Ulysses III available in my native language?

If your native language is English, French, German, Italian, Simplified Chinese, Japanese or Spanish – yes. If your language is missing, use our contact form to drop us a line.

Is there a Console Mode like in Ulysses 2?

Yes. Open full-screen mode, either using the double-arrow button in the window bar or using the shortcut ^⌘F. By default, only the editor should be visible in a dark style. You can adjust its look from the “View” menu.

I miss tabs to quickly switch between non-continuous documents.

Tabs are gone for good, but you can add sheets to Favorites. Just drag'n'drop sheets onto the star icon, then hit ⌘5 to open the popover. Favorites can be rearranged, removed, navigated via keyboard and so on.

Why is the cursor always at the top of any given sheet. It’s 2014, we have a Mars rover, can’t you make Ulysses remember my last edit position?

Funny you’re mentioning Mars, as Ulysses offers “best of both worlds” (punny): Simply selecting a sheet will show it in the editor, while double-clicking a sheet will also jump to the last edit location. There, 2014.

How do I change the font size?

There is no “font size” in Ulysses. But you can adjust text size using the Zoom menu. Conveniently, ⌘﹢ and ⌘﹣ zoom in or out, and ⌘0 resets to default size.

Can I change the colors of my tags?

Yes, this can be done from the Markup tab inside Preferences. You can either switch to one of the built-in themes or create your own style by choosing “New Theme…”. The chosen color palettes define text and background color, as well as the shown accent colors.

How do I change the text and background color?

You can modify a theme’s color palette by double-clicking it at the bottom of the Markup preferences.

How can I add notes?

There are multiple ways to add notes to sheets:

  • Sheet notes: Hover your mouse pointer over the top of a sheet. Click “Attach” and then “Note…”. This is useful for notes that concern the whole sheet.
  • Comments: For example in “Markdown XL” you can use “%%” to mark a paragraph as a comment. It will then fade out and not be exported anymore. There are also inline comments.
  • Annotations: To add a hidden note to some specific location in a sheet, use the “Annotation” command from the “Markup” menu. Since this is just markup, you can also add annotations by typing curly braces “{}”.

How can I insert images and footnotes?

Type “(img)” for images. Type “(fn)” for footnotes. Or drag in an image. Or use the menu command. Or the markup cheat sheet. Endless possibilities…

How can I keep curly/straight brackets from being turned into links or footnotes or so?

You can keep Ulysses from treating any character as a start-tag, by adding a backslash right in front of it. For example, if you want to keep a straight bracket intact, type “\[something]”.

I want first line indents. Now.

Open the Preferences window and set the first line indent in the “General” tab.

How do I show the Favorites / Quick Export / Text Counter / Navigation?

This is an easy one. You can open them from the “Window” menu or use the shortcuts ⌘5 through ⌘8.

How do I navigate sheets in fullscreen mode?

Use the “View” menu to switch between Editor Only and Two- or Three-Pane layout. You can also use ⌥⌘↑ and ⌥⌘↓ to navigate via keyboard.

Is there a spell-checker?

Of course there is, as Ulysses III uses the system’s spell-checking service. It’s available via the “Edit” menu, where it should say “Spelling and Grammar”. Alternatively, hit ⌘: to bring up the spell-check panel, or hit ⌘; to quickly check the current sheet.

I don’t want to use iCloud anymore. Any way to disable it?

Yes. Open the Preferences window, select “Sidebar” and disable iCloud.

I changed my mind and want to start using iCloud. How do I enable it?

Simple. Open the Preferences window, select “Sidebar” and enable iCloud.

I don’t like iCloud. Can I sync my sheets via Dropbox?

Definitely. Sort of. Click the plus button on the bottom left corner, hit “Add External Source…”, then select any folder in your Dropbox. That’s it. Everything you write in the newly created group will be stored on Dropbox and thus be available on all devices linked to the same Dropbox.

I don’t like Dropbox. Can I sync my sheets via WebDAV?

As with Dropbox, it’s a “sort of”. Ulysses can use WebDAV folders via external sources, and offline-based sync services (e.g. ownCloud) should work just fine. We do not recommend using WebDAV volumes mounted by Finder however, since they rely on an internet connection and may perform very poorly.

I am missing Notes / Annotations / Comments / etc. Where are they?

Several advanced features are not available in External Sources or Daedalus. This is mostly a limitation of plain text files and Markdown which does not support these kinds of content. We have some ideas on improving this in a future version, but even more we’re also interested in your thoughts about this! Feel free to drop us a line using the contact form.

Which features exactly are missing from Daedalus that are available in Ulysses?

Currently, the following features are not available in Daedalus:

  • Subfolders: Daedalus only allows for one level of organization. We will add a second level (groups of stacks) in the future, but Ulysses will always have more complex options here.
  • Filters: Absent in Daedalus.
  • Attachments: Keywords, notes and image attachments are not (yet) implemented.
  • Inline images: Daedalus is currently text-only and thus has no support for inline images.
  • Advanced Markup: Pretty much everything we offer in Markdown XL is currently unavailable in Daedalus – annotations, dividers, comments, footnotes etc.

Moving a sheet from an External Source or from Daedalus to the trash results in a system sound, but the sheet is not in the Trash folder. Where did it go?

Those sheets get moved into the system trash of your Mac.

I don’t want to see all stats / want to see even more stats in the counter. How do I hide / show them? Also, where can I adjust the used page size?

Tear off the Statistics panel and click the gear button on the top right. You can enable/disable the different metrics there, as well as edit the page settings at the bottom. We also have a blog post explaining the ins and outs of text statistics.

Are tags and comments included in the counts?

No. Who would want that?

Do you count footnotes?

Yes. They belong to your text and so they are included.

How do you calculate reading time?

Average reading time is based on a reading speed of 4 words per second. Fast uses 5 words per second, slow uses 3. If you’re seeing average reading time only, the first question in this section will help you find the others.

How do I export my writing?

The easiest way is to open Quick Export from the window title bar. Tear it off and select the format you like. You can then either save, send as email attachment, or even use “Send to…” to see the results in your favorite application.

How do I export the contents of a group or folder?

You can right click on pretty much anything in the sidebars to bring up a contextual menu which lets you invoke Quick Export.

I’m missing an exporter to format X!

We are planning on adding more formats and custom exporters in future versions. If you think we should add your preferred format, drop us a line.

Is there a Markdown preview?

Sure. You can either invoke Preview from the Quick Export panel, or by right-clicking on a sidebar item and choosing “Preview…” from the contextual menu. If you’re previewing often, you might want to memorize ⇧⌘P as a… well, shortcut.

I was told you’re also supporting

This is not a question, but yes, we do, don’t we? When working with External Sources, you can open sheets in your favorite Markdown processor via the “Open In…” command. When working with iCloud etc., you will first need to Quick Export and “Send To…” Marked. For more help and info, you should probably visit Marked’s support page, though.

I saw there are different markups available in preferences, how can I use them?

To set or change the markup of a sheet, use the Markup Switcher on the very top of a sheet. It’s hidden by default, so you might have move your mouse pointer to actually see it. Please note that sheets in Daedalus and External Sources do not support all markups.

Will you add support for Fountain, Critic Markup and others?

Universal markup support is definitely coming. We probably have most of them on our list already. Please tell us what you need and how you are using it.

I want to learn more about Ulysses Style Sheets and how I can make best use of them.

Sure you do. First stop should be Ulysses Style Exchange, where you can download styles created by the community. We have also set up a small introductory page as well as a fully-blown reference. Go check them out and produce great looking PDFs!

Ulysses crashed. Help!

Please use the built-in crash reporter to send us a message. Adding your e-mail address and a description of what happened really helps. If the crashes persist or the app hangs, please use the contact form to send us an e-mail.

“Daedalus” is grayed out in Sidebar preference and/or Ulysses won’t sync with Daedalus.

There may be several causes for iCloud not syncing properly. Please try the following steps, as they may already solve the problems (and not just for Ulysses, but for other iCloud enabled apps as well):

  • Check if iCloud is turned ON in your Mac’s System Preferences.
  • Make sure “iCloud Drive” is turned ON and that Ulysses is also enabled in iCloud Drive's options.
  • Make sure you are using the same Apple ID across all devices.
  • Check if iCloud is turned ON on iPhone/iPad, and that Daedalus has at least synced once.
  • Make sure you have created at least one custom stack (intro stacks are not synced).
  • Restart your Mac.
  • Use the contact form.

A Soulmen App

The Soulmen are a small, passionate team, developing exclusively for Apple devices. The company was founded in 2011 by Marcus Fehn and Max Seelemann, who have a 12-year history of creating writing software for OS X. The Soulmen are based in Leipzig, Germany.

© 2014 The Soulmen GbR · Max Seelemann & Marcus Fehn
Brockhausstraße 88 · D-04229 Leipzig

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